Privacy Policy

What we collect

When you contact or book with us. Our booking and contact forms ask for your name and phone number, and, if you choose to give them, your email, your vehicle make and model, registration, the service you need, and anything you write in the message. We only ask for what we need to get back to you and look after your car.

Automatically, as you browse. Like most websites, we collect some basic usage information through Google Analytics: which pages you visit, the type of device and browser you use, and a rough idea of your location. This helps us see how the site is used and improve it. It is collected using cookies, which you can control (see below).

How we use your information

We use your information to:

• ●reply to your enquiry and arrange your service
• ●contact you to confirm a booking time
• ●keep a record of work carried out on your vehicle
• ●understand how the website is used and make it better

We do not sell your information to anyone.

Who we share it with

We only share information where it is needed to run the business and this website:

• ●Google: when you request a booking, the details are added as a provisional appointment in our Google Calendar, and we use Google Analytics to measure site usage. Google handles this information under its own privacy policy.
• ●Our email and hosting providers, who help deliver your enquiry to us and keep the website running.

We may also disclose information if we are required to by law.

Cookies and analytics

This website uses Google Analytics, which places cookies on your device to measure how the site is used. To keep the site fast, analytics only loads after you start interacting with the page. You can clear or block cookies in your browser settings, or use Google's opt-out tool, and you will still be able to use the site and book a service.

How we store and protect your information

We hold your information securely and keep it only for as long as we need it for the purposes above, or for as long as the law requires.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch using the details below and we will sort it out.

Contact us

If you have any questions about your privacy or the information we hold, get in touch:

• Email: hello@asrautoworks.com.au
• Phone: 0480 275 865
• 57A Palladium Circuit, Clyde North VIC 3978